The light on the charger should be red while charging a battery that’s depleted of power and go green when the battery has been fully charged.
Check if the charger charges up another battery that needs charging. If you’re sure you have two good batteries and they won’t charge, but they are depleted enough to take more charge, the charger must be the problem or other equipment connected to the charger, ie the mains wall plug or an adapter.
If you only have one battery you won’t be able to make the above check, so then try cleaning the connections/threads on the charger and the battery. Isopropyl/rubbing alcohol is ideal on something like a Q tip – ENSURE YOU UNPLUG THE BATTERY FIRST. Even though it make not look dirty you’re trying to eliminate anything that could reduce its connectivity.
Try also disconnecting the charger from the USB, the USB mains adapter from the wall, and a 3 pin/2 pin adapter depending on where you are in the world, and put it all back together (like you would with your PC to reset it) including connecting the battery to the charger again with the battery turned on.
Batteries do not have to be on or off to charge but there are some variations as to what a battery does while it’s charging. Some turn off while others stay on.
Most problems associated with charging e-cig batteries come from poor quality chargers and batteries. Poor quality products may have inferior materials that can’t conduct well, in addition to other quality and safety issues that may not be immediately obvious.
We only recommend the chargers and related hardware that we stock.
Generally you get what you pay for. You will see other chargers that look the same as ours and they will have the same input/output specification, however, please proceed with caution and choose a trusted vendor. It’s best to avoid cheap imitations even though they won’t all be bad.
Improper charging and inferior e-cig charging products are a serious safety hazard (the same applies to mobile phones) – they can cause your kit to be ruined, much worse still they can explode and cause fire!
In November 2014 it has been reported in the media that there are USB chargers for e-cigs in circulation containing a computer virus. Someone in the USA bought one of these and it infected his computer when he tried to charge his e-cigarette. Please be careful!
Good clean contact between your e-cig battery and clearomizer/tank is essential for the best heat, vapour and flavour, so regular cleaning is essential (every couple of weeks or so for example).
Rubbing alcohol/surgical spirit on a Q tip/cotton bud is ideal. Clean the outside of the connection/contact area and the inside too ensuring that you hold the battery upside down so gravity can take away any excess fluid.
Paper towel can be used to dry the area if necessary. For stubborn grime a cocktail stick is ideal for the threaded grooves, taking care not to break it off inside the battery, but don’t use anything metal.
E-LIQUID / JUICE INFO
COILS / ATOMIZERS
E-CIG TANK PROBLEMS
E-CIG BATTERY HELP
SUB OHM BASICS