Electronic Cigarette

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Electronic Cigarette Co, who are we?

Electronic Cigarette Co, who are we?

We are Healthy Start Ltd, trading as Electronic Cigarette Co, a limited company registered in England, number 8319167. VAT registration number 224 5969 85.

We are an online vape store based in the West Midlands. We don't have a physical premises for you to visit but we hope we have gone beyond the call of duty in providing lots of helpful information on our website and product pages.

Our correspondence address is: Healthy Start Ltd, PO Box 7270, Stourbridge DY8 9GH

If you want to contact us by email please use this link Contact Us.

Our phone numbers are 01384 878545 (LAN line) and 07817 638450 (mobile).

Please note, we no longer take orders over the phone due to our increasing workload, and for safety reasons.

Our phone lines are operated from 09.30 - 17.30 during the week and 09.30 to noon on Saturdays.

You can order via our website 24 hours a day and we will dispatch your items the same day Monday to Friday if we receive your order before 5pm (once payment has been received). We're usually closed on Bank Holidays.

Our business is about genuine e-cig products and quality brands. Increasingly the authenticity of manufacturers' products is backed by scratch panels, holograms and authenticity codes on the packaging, which is helpful and reassuring to you, and us.

We try so hard to make our website as user-friendly as possible in terms of its organisation plus it's packed full of helpful tips, information and problem-solving pages.

The world of e-cigarettes can be very confusing; we've tried to keep it simple. If you’ve never used a ‘vape device’ before it can feel like an impossible task trying to make your first choice when there is so much choice!

It’s an ongoing challenge for us to keep up with design developments and new products so don’t be hard on yourself if it all seems a bit of a minefield.

We stock a small range of e-cig kits and mods but we specialise in the consumables and e-liquid.

If you're just starting out and new to the world of e-cigs and want to know the basics, you'll find lots of helpful information on our website (see 'Vaping Guides' at the top of each page).

We stock quality e-cigarettes and accessories from established reputable manufacturers both here in the UK, USA, Canada, France and China. Our interest lies in building long-term relationships with our suppliers to ensure quality, reliability and trust.

Please be assured we never knowingly stock inferior products in our store! And when things do go wrong, and they do for everyone, we'll do our best to sort it out with you.

We take the time and trouble to source good e-liquid brands at reasonable prices. Our stocks include well known names from the UK, USA, Canada and France.

In terms of our 'energy', we're about doing the right thing by people, being honest, supportive, and straight forward and decent. We value the basic principles we wish everyone had which is reflected in our outlook, how we treat our customers, and how we treat our colleagues.

From newbie vaper to experienced user, we hope shopping with us is a breeze.

Call us or use our contact form if you want to get in touch.

There are lots of electronic cigarette websites, we're proud to be amongst those with the best of intentions and commitment to our cause.

Thanks for reading.


Healthy Start Ltd - A life wiffout smoke. No ifs, no butts!

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